Companion Learning

A-Z of Customer Service Training

The A-Z of Customer Service Training



A-Z Options

  • Mystery shop and report
  • Telephone analysis and report
  • Custom made manual*
  • Kaizen Report (Continuous improvement / Elimination of waste)
  • Marketing and Awareness campaign suggestions and solutions
  • Organizational Analysis and implementation**

Bronze

  • A-Z of Customer Service training session (2.5 - 3 hours in length)
  • 1 Laminated Full Colour poster of the A- Z principles
  • One Follow up training (within 2 weeks / 4 weeks / 8 weeks)
  • Handouts and bookmarks for all the staff
  • Plus -- one option from the A-Z Options list above
  • $1695
  • Buy now


Silver

  • A-Z of Customer Service training session (2.5 - 3 hours in length)
  • 1 Laminated Full Colour poster of the A- Z principles
  • Two Follow up training Sessions (within 3 months) 3 sessions in total
  • Handouts and bookmarks for all the staff
  • Plus -- two options from the A-Z Options list above
  • $2495
  • Buy now


Gold

  • A-Z of Customer Service training session (2.5 - 3 hours in length)
  • 2 Laminated Full Colour posters of the A- Z principles
  • Monthly Follow up training Sessions (for one year) 9 sessions in total
  • Handouts and bookmarks for all the staff
  • Plus -- three options from the A-Z Options list above
  • $6995
  • Buy now

The Small Print

  • Travel expenses and taxes extra
  • * Up to 5 pages in length
  • ** Organizational Analysis additional $195 by Symmetry Works Owner
  • Additional Staff $125 per person (100 or more special pricing)
Contact Us for more details